Junior's Sports Bar&Grill

Reviews

• ★ ★ ★ ★ ★
  Excellent wings here! We order from here at least 2 to 3 times a month. The family combo is generally our regular order!
  By Dwayne LugNutz, June 07, 2017
• ★ ★ ☆ ☆ ☆
  I have ordered from here many times and stupidly continue after so many bad experiences. Tonight we ordered 6 pounds of wings for pickup and my husband specifically asked for them to be labeled as we had more than 2 people who ordered certain sauces. Come to find out that they are not labeled after asking and verifying twice while ordering. I have had this happen more than a few times while ordering but today I decided to finally call and complain. After waiting on hold for someone to speak to I got ahold of a waitress and explained the situation she said my only 2 options were to drive all the way back so they can label them and then send me back home or I can give her my address so she can come to my house and label them ( all the while using an extremely patronizing tone). After asking if she was serious and trying to talk she continuously cut me off and talked over me. I finally gave up and said I would call the manager or owner myself as her customer service is atrocious. She then got defensive and started rambling about how everyone loves her customer service and then pretty much hung up on me after saying she was gonna call the manager right then so they could "deal" with me. As someone who has worked in customer service for years I can honestly say I would not want someone like that representing my business. I do love their wing flavours, the wings themselves are good and the prices are amazing but after this experience I am extremely hesitant to go back.
  By Teri Bryans, April 17, 2017

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