Dragon City Chinese Restaurant

Reviews

• ★ ☆ ☆ ☆ ☆
  Not even worth a star. VERY UNSATISFIED. My family and I had ordered our dinner from here. Excited to dig into what seemed like a delicious meal, I was absolutely HORRIFIED to see what lay inside my SPECIFIED VEGETARIAN SPRING ROLL! After taking a few bites and looking inside, I found a clear large piece of chicken. I showed my boyfriend and then we 'dissected' his "vegetarian" spring roll only to find several pieces of chicken as well. I feel absolutely appalled and completely disrespected by their mislabeling and complete lack of care in their workmanship. When something is labeled on thing ( for example "VEGETARIAN") I shouldn't feel hesitant, or uncertain about what I am getting. This could have been much more serious had it been a mislabeled or not labeled allergen. I will probably never eat out again, most certainly not from this location.
  By Dawn Hoskins, May 20, 2017
• ★ ☆ ☆ ☆ ☆
  Staff smokes cigarette out front then going in to handle your food. Recently placed an order for delivery. Delivery was very fast, but the order was very wrong. Deadly wrong. I had explained to the young girl over the phone, that "I can't have shrimp". I specifically substituted a shrimp dish for a beef dish. What arrives? "House rice" aka shrimp fried rice, and some other dish that was also a shrimp dish. The dinner for 5 option actually contained 3 shrimp dishes, only 1 of which stated it was a shrimp dish. When a customer places and order, and specifically states they cannot have shrimp, the staff should alert the customer to dishes made with shrimp. When I called to complain, she stated "i didnt known it was an allergy" and proceeded to make it my fault. At which point I reiterated "what part of I CAN'T HAVE SHRIMP" did she miss understand. I was then told to return the meal. It was a delivery mind you. I will never order from this restaurant again. I should have known better. The very Plaza it's located in, has no smoking signs right out front their restaurant. The staff (cooks and all) ignore those signs, ignore customer requests and don't care much to resolve errors. I can only imagine how the rest of the establishment is run. Never again. Stay away.
  By Neil Harrickey, April 07, 2017
• ★ ☆ ☆ ☆ ☆
  DO NOT EAT HERE OR ORDER FROM THESE IDIOTS Lost a customer of 15 years. After faithfully ordering take out from this establishment for more than a decade, I am very upset by their service lately. Frequently closes 15-20 minutes before their posted time. My latest order did not come with the obligatory rice.often missing the fortune cookie, or sauces. I think the time has come to spend my money for take out else where. Good bye Dragon City.
  By P Chez, November 29, 2016
• ★ ★ ★ ★ ★
  Staff were able to accommodate and substitute on the single meals. Fast and courteous service. Good food for a decent price.
  By Jess Hill, October 19, 2016

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About Dragon City Chinese Restaurant in Cambridge